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Context Help

If you lose your way inside our Control Panel, the first thing you should do is press the Help button, which is present on each page. A pop-up menu will appear. It offers exhaustive info about all the actions that you can carry out on the page in question. Each context menu shows up on the very same page so that you can swiftly return to your work.

Video Tutorials

We have an extensive collection of educational video clips demonstrating how to work with our Control Panel. They're meant for those of you who would like to see how things are getting done instead of just reading articles. In this way, everyone can quickly find their way around our web hosting Control Panel by merely watching our step-by-step how-to video clips.

F.A.Q.

If you can't discover the answer you searching for, take a peek at our extensive Frequently Asked Questions section, which includes questions asked by actual people and provides practical solutions. We constantly "revamp" our Frequently Asked Questions database with new Q&A's so as to embrace all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't find the answer you searching for in the FAQ section either, you can touch base with our excellent team of support engineers available 24-7-365 and ready to help you with any query. Each support ticket you open will be answered within sixty minutes (the average ticket response time is only 20 minutes), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 293591

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com

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